My personal predictions for 2018 – tech & business trends in a globally connected world

It is this time of the year again to share my personal thoughts & predictions for how the world will change more in the new year with all the tech, business & economic developments taking place around the globe. Do you feel the world is a smaller place with all the direct global communications and consumption of media content? As we are bombarded daily with massive information through social media platforms, subconscious confusion is lurking in our rational thinking and we crush in perception walls of not understanding the events or the international forces that affect and shape our lives as economic entities & citizens. These global powers are aggressively shaping urbanization and the future which is now.

What a year for Bitcoin. There will be more excitement for cryptocurrencies as some financial institutions are starting to see opportunities where other bankers or governments see a growing threat for traditional currencies, trade and exchanges. History teaches us that when regulatory agencies tried to limit a new technology embraced by millions, they ended up strengthening these movements instead of stoping their activity. Just check the global news on Bitcoin to see that it is here to stay.

Bitcoin technology is hard to attack because of its decentralization core features making it less vulnerable to hackers and cyber attacks, in comparison to traditional online banking systems which are far more centralized as financial data stored or customer records can be broken (See Equifax). Cybersecurity therefore will be vital for customer trust and the IT infrastructure of banks needs to be updated, an opportunity for fintech startups. Goldman Sachs has decided to trade bitcoins which is a positive sign for potential investors of cryptocurrencies. The expected fluctuation of the Bitcoin price is normal because of its natural risk. Blockchain technologies supporting Bitcoin and other cryptocurrencies will be an attractive field for investors willing to pour money in startups that develop blockchain to secure these systems from hacking or create new business models. Blockchain will make sure that data communications and financial exchanges will remain secure across the manufacturing, processing, distribution chain in various industries.

The banking and finance industry has started adopting mobile applications to serve their customers where a physical presence is not needed. In Asia, more and more people are using their smartphones for various payments, a trend grasped by local banks to offer payment methods through fintech applications. China is leading online payments as millions of people are skipping credit cards, cash, choosing mobile online payments (see Alipay).

Artificial Intelligence: Chatbots are gaining ground and although still in experimentation mode for advanced usage, virtual assistants will start replacing customer support jobs as bots will evolve to serving more complicated tasks and interacting with customers in real time. Bots will soon process our health records, financial records and consult us to optimize our diet or purchases when exceeding our card limits.

Because we are at a critical point where we are closer to creating computer systems that will surpass human performance, marking the beginning of the Singularity era and a new industrial revolution, a wave of change will benefit the world and bring domestic & international problems at the same time. AI will be generating so much data that data analytics will become a new science already taught across universities of the world and through online seminars. Understanding big data means a competitive advantage in global sales, operations and growth for companies. Internet-of-services (IoT) will also produce vast amounts of data and information gathered through sensors applied in house devices connected to the web (See Amazon’s Alexa).

Back in the offline world, Brexit is still discussed and negotiated between UK and EU casting shadows for the unity of the eurozone in 2018. Catalonia is another example of separatist national voices supporting analysts fears for the possible long term collapse of the European Union. A neo-liberal EU where economic and monetary policies are mainly set by Germany and Brussels, find opposition from populist parties and far-right politics. Euro-skepticism and separatism is an important threat to Europe’s unity.

Greece is and will remain the weakest link across all member states of the eurozone with a striving economy and highly indebted. Presenting a budget surplus due to over-taxation and not through real growth prospects is clearly a negative sign for the future of its economy. If Angela Merkel’s coalition government weakens more, we might see a different picture in European politics.

According to the IMF, India will be the country with the highest growth in 2018 leaving even China behind. Asia is the hot bed for watchers of global economic growth. This is because China is focusing on consumer growth along with product innovation. Networking effects will take place as the fruits of China’s economy will positively boost the economies neighbor states. If the world does not face an armed conflict between NK and the West in 2018 (US, SK, Japan), analysts expect moderate economic expansion in Asia although more reforms will be needed to meet global trade policies. Geopolitical tensions of late 2017 in the Eastern world for Jerusalem led by Trump might not scare global markets but Syria is a field where powers will not easily withdraw. Climate change is already affecting our economies and cities, countries should collaborate to further reduce the carbon print.

Global firms, institutions, companies & people, need answers. The way to provide reasonable answers today for the immense changes shaping our lives is by leveraging the power of technology and especially big data generated by smart applications, AI, IoT, Blockchain, online payments, etc. Globalization expressed through technological progress, geopolitical tensions, and the free movement of capital also creates inequality in countries where governments are corrupted or unfriendly policies are imposed upon citizens and entrepreneurs. The global economy is a playfield of technological disruptions, geopolitical tensions and political fragmentation, which will become more intense in 2018. By working together and understanding domestic and international powers will fill us with hope for the future.

Happy New Year!

I dedicate this blog entry & analysis to my daughter, Jenny, who turned 2 in December 2017. 

-Stathis Kassios

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